As a reconstructive surgeon, Gary A. Vela, M.D. must be as capable of talking to his patients as he is in conducting the surgeries they require, particularly because many of the procedures that he conducts are customized to the individual needs of his patients. This requires excellent bedside manner, which is a term that refers to every interaction that doctors have with their patients. These pointers will help any new medical professionals who are struggling in this area.
Focus On the Patient
If you are speaking to a patient your focus should be entirely on what the patient is saying. You will quickly lose trust if you make it obvious that you are looking at other charts or start absent-mindedly looking around the room. Focus on the patient, ask follow-up questions and listen to what is being said.
Privacy is essential in all aspects of medical care, so try to ensure it wherever possible. This can be difficult in open wards, where you need to keep a low tone of voice and draw the curtain. Patients will feel more comfortable when divulging information if they have privacy.
Doctors need to recognize that their patients are unlikely to have the same level of medical training that they possess. This means they need to learn how to explain complex issues and terminology in ways that their patients can understand.
If you would like to find out more about the services offered by Gary A. Vela, M.D., visit www.drvelaplasticsurgery.com